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Dealing with Angry Customers
Try as you may, you cannot please all customers all of the time. There will be constraints in your ability to meet the customer’s demands...
Negotiation: Never Negotiate Alone
A lot of people think that sales is a lonely job. The image conjured up when we think of a sales person is of a person going from door to...
Negotiation: Style of Negotiation
Negotiations can be done in many different ways. We’ve all seen sales persons apply their own personal style of negotiation to the...
Negotiation: Answering Tough Questions
Negotiations are not easy. They’re tougher when customers ask tough questions. This could be a list of demands which include stretched...
Negotiation: Work with the Customer
Negotiations are not a one-sided affair. You need to involve the customer in the negotiation process. This is something most people tend...
Negotiation: Work for the Deal
Negotiating a deal is one of the toughest jobs on the planet. It involves understanding the needs of the customer, how you can fulfill...
Sales Person’s Activities: Health Check
Sales people need a lot of energy to undertake their daily activities. It is therefore imperative for them to take care of their health....
Sales Person's Activities: Selling
All of the activities of business will culminate into selling as that is the ultimate objective, sell and earn. Planning, prospecting and...
Sales Person's Activities: Administration
Administration sounds like a dull and dreary job yet you have to do some in order to create some semblance of discipline in your work and...
Sales Person's Activities: Prospecting
A sales person needs to prospect everyday; look for new opportunities that can turn into regular business. This is to ensure that you...
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